Manage Users in Mondido

It costs nothing extra to have multiple users or administrators in the Mondido platform.
Use roles to control the level of access and permissions each user has.

How to add administrators to your account:

1. Log in to your account.

2. Click “Users” in the left-hand menu.

3. Enter the email address of the person you want to invite.

4. Click “Invite”.

5. When the person appears in the list, click on the linked email address.

6. Select a role for the user (see below).
   

7. The person will then receive an email with instructions on how to activate their account.

Roles and permissions

Read

• Can log in and view all information, including transactions.

• Cannot make changes, issue refunds, or update account information.
      

Edit

• Can edit account information.

• Can issue refunds, submit applications, and change payment method settings.
  

Super

• Has full access to the account.

• Can manage other administrators, e.g. add, remove, and change permissions.
  
  

This way, you can easily control who can view, edit, or fully administer your Mondido account.

Removing a User

• Go to the user list and click the “X” on the right-hand side of the user’s row.

• Confirm the deletion in the dialog that appears.

• The user will then be completely removed from the account.

Tips & Best Practices

• Use roles to clearly define responsibilities — for example, give Read to users who only need insight, Edit to those handling transactions, and Super to those administering the account.

• Regularly check that there is always at least one active Super user.

• Add temporary users when needed (e.g., during holidays, audits, or projects) — at no extra cost.

• Keep permissions up to date: update or remove access when someone leaves, changes roles, or no longer requires access.

If you have any questions, feel free to contact us at support@mondido.com

 or through the Mondido portal by clicking “Contact us”. We’re always happy to help.