Two: Manual Payment Capture in Mondido

Manual Payment Capture in Mondido

1. Locate the Transaction

• Go to the Transactions section in the Mondido dashboard.

• Find the payment you want to capture (e.g., an authorized payment that has not yet been completed).

2. Initiate the Capture

• Click on the transaction entry to open its details.

• Look for the “Capture Amount” button.

3. Complete the Capture

• A pop-up dialog will appear after clicking “Capture.”

• You must click "OK" in the popup to confirm the capture.

• Important: The transaction status may not update immediately.

4. Refresh the Page

• After clicking “OK,” refresh the page.

• The status should now update to “Approved” or equivalent. If it doesn't:

  • Wait a few seconds and refresh again.

  • If still stuck, contact customer support, support@mondido.co