Common Causes
Incorrect Swish number
The number you've entered doesn't match the one in your Swish agreement.Mismatch in organization details
The Swish number and/or the organization number don't match what's listed in your Swish agreement.Mondido not added as technical supplier (most common)
Your bank hasn’t yet registered Mondido as your technical supplier for Swish.
How can I check or fix this?
You can review the details you've submitted here: https://admin.mondido.com/en/account-details
If you’re unsure, we recommend reaching out to your bank to confirm that:
Your Swish agreement is active and correct.
Mondido is listed as the technical supplier for your Swish number: Getting started with Swish in Mondido
If you have any questions, feel free to contact us at support@mondido.com or through the Mondido portal by clicking “Contact us”. We’re always happy to help.
Mondido Support
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