Get started with Mondido account

Step 1: Create an Account

1. Go to Mondido.com and create a free account.

2. After creating your account, you’ll see a dashboard like the image below:

3. Add your shop name and click Save.

4. Click Get started.

Step 2: Complete Onboarding Form

To start taking live payments, you must complete Mondido’s onboarding process.

• If onboarding doesn’t appear automatically, go to Account details in the left-hand menu.

• Fill in all the required fields as described below.

Onboarding Form

Section 1: Company Information

• Country of origin (select from dropdown).

• Company registration number.

• Business description: what you sell and your customer type (e.g., “We sell clothes to private individuals”).

• Webshop platform (select from dropdown).

• Webshop URL. (If not live yet, provide a test link so we can review your shop.)

• How you found Mondido (select from dropdown).

• Main transaction currency. (If multiple, enter the primary one here.)

• Estimated yearly turnover (numbers only, in your main currency).

Section 2: Company Details

• VAT number.

• Legal company name.

• Registered company address.

  • Add extra lines if needed.

• Zip code and city.

• Country (auto-filled from Section 1).

• If billing address differs, deselect Same as company address and fill in invoice details.

• Billing email address.

Section 3: Contact Information

• Contact person’s first and last name.

• Contact person’s email address (ensure this is actively monitored).

• Contact person’s phone number (so we can reach you if email isn’t answered).

• Technical contact (optional): If different from admin, deselect Same as admin contact and provide details.

Step 3: Payment Method Onboarding

After completing the general onboarding, you’ll be directed to payment method onboarding. 

Use the guides below for step-by-step help:

• Swish – How to fill in Onboarding (Swedish companies only)

• Card – How to fill in Onboarding