How do I refund in Mondido?

To refund in Mondido Admin please follow the steps below:

 

  1. Use Chrome as your browser

  2. Login to you Mondido Account

  3. Navigate to Transactions and locate the payment you wish to refund

  4. On the detailed transaction page, add reason and change amount if other then full refundScreenshot 2024-09-11 at 16.16.11

  5. Press refund and "ok" in the pop up
    Screenshot 2024-09-11 at 16.19.46

  6. Reload the page to see that it has been refunded
    Screenshot 2024-09-11 at 16.20.53