With Mondido's partner Sharespine, you can get help syncing payments to your business system.
You can read more about our partnership here. Mondido - Sharespine (only available in Swedish).
If you wish to get started with Sharespine, contact them and they will help you.
Below you will find some questions and answers about what Sharespine can help you with.
Which business systems can Sharespine sync with Mondido?
They can retrieve payment information from Mondido and sync it to the following systems: Fortnox, Visma Administration, Visma eEkonomi, Visma eAccounting, Visma net. Read more about how it works here.
Do all payment methods work with Mondido? (What happens if, for example, we add new ones, do these also work?)
Sharespine does not differentiate between payment methods as long as they receive information that allows them to match against created orders/invoices.
Do refunds sync?
Yes, Sharespine can retrieve payment information for refunds and sync this against credit orders/invoices.
Are captures synced if the customer initially only authorized the payment?
No, the integration only retrieves payment information from Mondido.
Are payouts from different redeemers synchronized? Card, Bank, Swish, etc.
Sharespine reads and manages the information that comes via Mondido. They do not handle information about the actual payout that lands in your bank account.
Is everything fully automated or does it require some manual input from the merchant?
It is automated, what is required is some configuration e.g. with revenue account against business system. This is configured with the help of a technician at Sharespine.
If you have an account with Sharespine and they have asked you to provide them with information in order to connect the account, you will find their guide how to do that here. They guide are in Swedish but since it is pictures it might be understandable for non Swedish as well. If you need help contact either Mondido or Sharespine.
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