Two: Manual Payment Capture in Mondido

Manual Payment Capture in Mondido for Two B2B Invoice

Manual Payment Capture in Mondido

1. Locate the Transaction

  • Go to the Transactions section in the Mondido dashboard.

  • Find the payment you want to capture (e.g., an authorized payment that has not yet been completed).

2. Initiate the Capture

  • Click on the transaction entry to open its details.

  • Look for the “Capture Amount” button.

3. Complete the Capture

  • A pop-up dialog will appear after clicking “Capture.”

  • You must click "OK" in the popup to confirm the capture.

  • Important: The transaction status may not update immediately.

4. Refresh the Page

  • After clicking “OK,” refresh the page.

  • The status should now update to “Approved” or equivalent. If it doesn't:

    • Wait a few seconds and refresh again.

    • If still stuck, contact customer support, support@mondido.co